Questions, answered plainly

Every table ships from our New Jersey warehouse within 1–2 business days. Delivery takes 3–7 business days and is free across the United States. You receive a tracking link the moment the box leaves us.

We deliver Papella designs worldwide within 7 business days.

We have showrooms in Türkiye, Dubai, and London. In the U.S., we currently operate through our warehouse — but with rich video and visual content, we bring the showroom experience directly to you.

It arrives flat with every part labelled. Assembly takes about ten minutes and needs only the tool in the box. There is a step-by-step video on each product page.

Wipe with a soft dry cloth. For marks, use a barely damp cloth and dry immediately. Keep it out of direct sunlight and away from radiators. No polish, no oil, no wax.

We send you the part. Free, for as long as you own the table. No warranty card, no proof of purchase hunt — your order is in our system.

Send us one photo. We ship a replacement the same day. You do not return anything, and you do not pay anything.

Thirty days, full refund, no restocking fee. If you have assembled it and changed your mind, that still counts.